Relief Desk Services
Structured guidance for digital financial fraud victims
Sadi ➤ AI’s Relief Desk provides structured guidance for individuals affected by digital financial fraud. We help victims organize information, understand correct escalation pathways, and prepare documentation required by banks and regulatory authorities.
Our role is to reduce confusion and procedural friction at an early stage, ensuring fraud cases are reviewed clearly, accurately, and through the appropriate channels.
The Relief Desk is designed for individuals who have experienced digital financial fraud and are unsure how to proceed, where to escalate, or how to present their case clearly.
It supports cases involving:
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- Online banking fraud
- Unauthorized digital transactions
- UPI, wallet, or card-based fraud
- Phishing, impersonation, or scam-related losses
- Delays or lack of clarity in bank or authority responses
Who the Relief Desk Is For?
What You Get?
Structured, documentation-focused guidance to help victims present their cases clearly and escalate them through the correct institutional channels.
Freeze / Lien Formatting
Guidance on how account freeze or lien requests should be structured. Helps ensure information is complete, clear, and review-ready for banks.
Evidence Summary
Support in organizing transaction details, timelines, and reference numbers. Creates a concise evidence summary suitable for institutional review.
Correct Escalation Channels
Guidance on identifying where and how a case should be escalated. Reduces delays caused by incorrect sequencing or routing.
Complaint Filing
Procedural guidance for filing bank and grievance complaints. Focuses on format, clarity, and completeness of submissions.
FIR Assistance
Process-level guidance on FIR applicability and preparation. Helps victims understand what information is typically required.
CPGRAMS / RTI / RBI Ombudsman
Structured guidance for escalation through recognized regulatory channels. Ensures complaints are framed correctly and supported by documentation.
If you have experienced digital financial fraud, you can submit your case through the Relief Desk for structured guidance and documentation support.