Terms and Conditions
1. Introduction
Sadai is engaged in the business of cyber-fraud detection, forensic intelligence, digital asset tracing support, and advisory services for individuals, institutions, and enforcement stakeholders.
Sadai operates under Ekarth Ventures Private Limited, CIN: U62099TN2024PTC169251.
Website: https://sadai.org/
These Terms and Conditions (“Terms”) govern your access to the Website and your use of any consultations, assessments, intelligence outputs, or advisory services provided by Sadai (“Services”).
By accessing the Website or availing the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
2. Definitions
- “Sadai” means Ekarth Ventures Private Limited operating under the Sadai brand.
- “User” / “You” means any individual or entity accessing the Website or Services.
- “Services” means cyber-fraud detection, forensic intelligence, case structuring, documentation support, and advisory assistance.
- “Applicable Law” means all laws, rules, regulations, and directives in force in India.
- “Authority” means any governmental, regulatory, judicial, or statutory body having jurisdiction.
3. Scope of Services
3.1 Sadai provides advisory, analytical, and intelligence support related to cyber fraud, digital fraud, financial fraud, and asset tracing.
3.2 Sadai does not:
- Provide legal representation
- Act as a law-enforcement agency
- Provide financial, investment, lending, or credit advice
- Guarantee recovery of funds, assets, or enforcement outcomes
3.3 All deliverables are informational and advisory in nature and intended to support Users, professionals, or Authorities in decision-making.
4. Eligibility
4.1 By using the Website or Services, you confirm that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- You are using the Services for lawful purposes only
4.2 If acting on behalf of an entity, you confirm that you are duly authorized to bind such entity.
5. User Responsibilities
5.1 You agree to provide information that is accurate, complete, and not misleading.
5.2 You acknowledge that false, incomplete, or misleading information may impair analysis and may result in refusal or termination of Services.
5.3 You remain solely responsible for compliance with all Applicable Laws.
6. Data Handling & Confidentiality
6.1 All information submitted to Sadai is handled in accordance with the Privacy Policy and Data Protocol published on the Website.
6.2 Sadai maintains strict confidentiality, subject to:
- User consent
- Legal or regulatory obligations
- Lawful requests from Authorities
6.3 Records may be retained for compliance, audit, or risk-management purposes.
7. Intellectual Property
7.1 All methodologies, frameworks, reports, analyses, content, and materials developed by Sadai are its exclusive intellectual property unless expressly agreed otherwise in writing.
7.2 Users are granted a limited, non-transferable right to use deliverables solely for the purpose for which they were provided.
8. Limitation of Liability
8.1 Sadai shall not be liable for:
- Decisions taken based on advisory outputs
- Actions or omissions of third parties or Authorities
- Failure to achieve recovery, enforcement, or legal relief
8.2 Services are provided on a best-efforts basis without warranties of outcome, success, or completeness.
9. Termination
9.1 Sadai may suspend or refuse Services if:
- Misuse or abuse is detected
- Information appears fraudulent or unlawful
- Services are sought for improper purposes
9.2 Termination does not affect confidentiality or accrued obligations.
10. Fees & Payments
10.1 Fees, if applicable, shall be communicated prior to commencement of Services.
10.2 Payments are due as agreed and are subject to the Refund Policy below.
11. Refund Policy
11.1 Nature of Services
Sadai provides professional consulting, forensic intelligence, and advisory services involving expert time, analysis, and proprietary methodologies. Accordingly, Services are generally non-refundable once initiated.
11.2 No Automatic Right to Refund
Payments made for consultations, assessments, reports, or advisory services are non-refundable once:
- Information has been submitted
- Review or analysis has commenced
- Resources have been allocated
11.3 Discretionary Refunds
Sadai may, at its sole discretion, consider a partial or full refund only in exceptional cases, including:
- Duplicate payments made in error
- Services not commenced due to fault solely attributable to Sadai
- Engagement cancelled by Sadai prior to initiation
All such decisions shall be final.
11.4 Exclusions
No refunds shall be granted where:
- The User withdraws after initiation
- Incorrect or misleading information is provided
- Outcomes do not meet expectations
- Delays arise due to external systems or Authorities
11.5 Refund Processing
Approved refunds, if any, shall be processed through the original payment method within a reasonable time, subject to administrative deductions.
11.6 No Outcome Guarantee
Dissatisfaction with findings, conclusions, or results does not constitute grounds for refund.
12. Governing Law & Dispute Resolution
12.1 These Terms are governed by the laws of India.
12.2 Disputes shall be resolved amicably. If unresolved within 15 business days, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.
12.3 Seat and venue of arbitration: Chennai, India
Language: English
13. Amendments
Sadai may amend these Terms from time to time. Continued use of the Website constitutes acceptance of updated Terms.